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InfiniteSocial Solutions

Website Care & Support

Keep your website current, dependable, and supported.

Monthly care plans provide a defined amount of updates, testing, monitoring, backup review, analytics, and priority assistance after launch.

Protect your investment

A website is an ongoing business tool.

Content changes, broken links, form issues, software updates, backups, and performance concerns can appear over time. Website Care gives your organization a dependable partner with predictable monthly support.

Monthly Website Care

Choose the support level that fits your website.

Plans are paid in advance. Unused time does not automatically roll over unless the written agreement says otherwise.

Core Support

Core Care

$125/month

Routine review and a small monthly update allowance for simple informational websites.

  • Up to 45 minutes of updates
  • Monthly link and form check
  • Core system or plugin review
  • Backup review
  • Email support
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Priority Support

Priority Care

$550/month

Expanded monthly support for growing organizations with regular content and technical needs.

  • Up to five hours of support
  • New sections and content publishing
  • System, form, and link testing
  • Backup and security review
  • Performance recommendations
  • Monthly analytics report
  • Priority scheduling
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Outside a plan: Website support is $85 per hour with a one-hour minimum. Domain registration, hosting, paid software, premium plugins, emergency recovery, major redesigns, and custom development are separate.

What care covers

Practical support for the website tasks that need regular attention.

Final coverage is confirmed after the website, platform, hosting, access, and technical condition are reviewed.

  • Routine checks for broken links, form issues, and visible errors
  • Updates to existing text, images, links, files, dates, and details
  • Backup and core system or plugin review where applicable
  • Basic performance observations and optimization recommendations
  • A reliable point of contact for routine website questions
  • Clear recommendations when a repair or larger project is needed

A good fit

Website Care is designed for organizations that need dependable support without an in-house web team.

  • Your organization regularly updates programs, services, events, or documents.
  • You want someone familiar with your website and brand.
  • You prefer predictable monthly scope and support costs.
  • You want small issues identified before they become larger disruptions.
  • You do not want to manage files and technical updates alone.

Frequently asked questions

Before you select a plan.

Website needs differ, so plan eligibility and final coverage are confirmed before service begins.

Can you care for a website you did not build?

Often, yes. The website must first be reviewed for platform access, code quality, hosting setup, security, and general condition. Repair or migration may be required before monthly service begins.

What counts as an update?

Plan time may cover changes to existing text, images, links, files, event details, and similar content. New layouts, full page builds, copywriting, advanced integrations, and major development are quoted separately.

Is hosting included?

No. Hosting and domain fees remain separate unless a written agreement specifically includes them.

Do unused hours roll over?

No, not automatically. Monthly time is reserved for that service period and rolls over only when the agreement explicitly allows it.

Is emergency support included?

Emergency recovery depends on availability and is billed separately. Priority Care clients receive priority scheduling, but emergency resolution is not guaranteed.

Keep your site moving forward

Give your website the ongoing attention it deserves.

Tell us what platform you use, what support you need, and how often your content changes.

Discuss Website Care